Terms & Conditions

These Terms & Conditions form an agreement between you and United Au Casino in relation to your use of the website, account services, games and related features. They apply whether you browse the website, register an account, make a deposit, participate in a game or use another service made available through the platform.

You should read these terms together with the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules shown on the website. Additional conditions may apply to particular games, payment methods, promotions or account features. If a specific rule conflicts with a general description, the specific rule may apply to the relevant service.

United Au Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or operational procedures. The current version will be made available on the website. Your continued use of the platform after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the website and follow the available account closure process.

You are responsible for reading the current version of these terms and keeping your account details accurate. These terms do not remove or limit any rights that cannot lawfully be excluded under applicable Australian consumer, privacy or gambling laws.

You may only use a payment method that you are authorised to use. Deposits must be made from a payment account or instrument held in your name, unless an alternative arrangement is expressly permitted. United Au Casino may decline, delay or reverse a transaction where a payment method cannot be verified, where activity appears unusual or where a legal, security or compliance review is required.

Before making a deposit, check the amount carefully and ensure that you can afford to lose the funds. Deposited funds should be used only for permitted gaming activity and must not be used for unlawful purposes. You are responsible for any fees charged by your bank, payment provider or another third party.

Withdrawal requests may be subject to identity, account, payment and responsible gambling checks. Funds may be returned through an approved method and may need to be returned to the original payment source where appropriate. Available methods and processing arrangements may vary according to the payment provider, account status, verification requirements and applicable legal obligations.

Games are governed by the rules displayed for the relevant game. You should review the instructions, stakes, features and outcome information before playing. Game outcomes are determined by the technical process used for the relevant game. A game or transaction may be interrupted by technical faults, connectivity problems, maintenance or other events outside reasonable control.

If a transaction, game result or account balance is affected by an obvious error, technical fault, system malfunction or other material mistake, United Au Casino may take reasonable steps to correct the error. This may include voiding an affected transaction or adjusting an affected balance, subject to applicable law and fair treatment.

You are responsible for checking your balance, transactions and game activity. If you believe that an entry is incorrect, raise the issue through the support options available on the website as soon as reasonably possible. Keep relevant information about the transaction or game available so that the matter can be reviewed efficiently.

Personal information is handled in accordance with the Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, verify accounts, process transactions, maintain security, meet legal obligations, manage risk and communicate with you about your account. You should review the Privacy Policy to understand how information is handled and the choices that may be available to you.

The website and its content are provided for personal use. While reasonable care may be taken to keep information accurate and the platform available, uninterrupted access cannot be guaranteed. Website content may change, and some features may be unavailable temporarily because of maintenance, upgrades, technical faults or events outside reasonable control.

Unless stated otherwise, website text, graphics, branding, software and other materials are owned by or used with permission by the relevant rights holder. You may view and use the website for its intended personal purpose, but you must not copy, modify, distribute, publish or commercially use its content without appropriate permission.

To the extent permitted by law, United Au Casino is not responsible for losses caused by events outside reasonable control, misuse of the website, inaccurate information supplied by you, failure to protect your login details, or interruptions arising from third-party networks or payment providers. Nothing in these terms excludes liability that cannot legally be excluded or limits your rights under applicable law.

Account closure and complaints

You may stop using the website and request account closure through the account or support options made available online. United Au Casino may suspend or close an account where required for legal, security, compliance, responsible gambling or operational reasons. Closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, investigations or prohibited conduct.

If you have a question or believe that a transaction, account action or game issue requires review, use the support and complaints process shown on the website. Provide clear information about the issue and any relevant account or transaction reference. These terms are intended to operate with the applicable laws and consumer protections that apply to your use of the services in Australia.

If any part of these terms is found to be invalid or unenforceable, that part will be interpreted or removed only to the extent necessary, while the remaining provisions continue to apply. A failure to enforce a provision immediately does not mean that United Au Casino has waived the right to enforce it later.