Betting Rules

You must provide accurate and current information when registering and keep that information updated when necessary. United Au Casino may need to verify your identity, age, location, payment information or other account details. A request for verification may be made before, during or after betting activity. Until a review is completed, access to some account features or transactions may be limited.

A wager is normally treated as placed when it is successfully submitted through the website and recorded in the account system. A confirmation message, bet history entry or similar account record may indicate that a wager has been accepted. If no confirmation is shown, check your account history before trying again. Repeatedly submitting the same wager may result in more than one wager being recorded.

A wager may be declined, rejected, cancelled or voided in circumstances allowed by the applicable rules. Examples may include a technical or communication error, an obvious display or pricing error, a duplicated transaction, an account restriction, suspected misuse, a failed payment, a breach of the website rules, or a game or event being unavailable. Where a wager is not validly accepted, the relevant stake and any associated return will generally be handled in accordance with the applicable product rules.

Displayed odds, returns and stakes

Where odds, prizes or potential returns are displayed, they are shown for the selected wager and may depend on the applicable game rules. The amount returned can be affected by the stake, the result, the bet type, applicable deductions and any terms shown before confirmation. A displayed potential return is not a guarantee of winnings. You should consider the total amount you are risking and not only the possible outcome.

Minimum or maximum stake settings, game availability and other restrictions may apply to particular products. These details may be displayed during the betting process or in the relevant product information. If a limit applies, the system may prevent a wager from being submitted or may handle it under the specific rules for that product. Do not attempt to avoid a restriction by creating additional accounts or using another person's account.

Live and event-based betting

For live or event-based products, information can change quickly. A market may be suspended while an outcome, score, status or other material detail is being confirmed. A wager submitted during a suspension or after a relevant change may not be accepted, or may be reviewed under the applicable market rules. Always check whether the market is open and review the final confirmation before relying on a wager being active.

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only use money you can afford to lose and set a personal budget before you start. Your results are uncertain, and no strategy can guarantee a win. Do not chase losses by increasing stakes, borrowing money or continuing to play for longer than planned.

United Au Casino may take steps to protect the service, players and the integrity of games. This may include monitoring activity, requesting information, limiting access, withholding a transaction while it is reviewed, or taking action where there is suspected fraud, collusion, cheating, manipulation, money laundering, account sharing or other prohibited conduct. You must not use software, devices or methods intended to interfere with the website or obtain an unfair advantage.

• Do not create or operate multiple accounts to bypass a restriction or obtain an unfair benefit.
• Do not use another person's identity, payment method or account without proper authorisation.
• Do not attempt to manipulate game outcomes, exploit faults or interfere with other players.
• Do not use the service for unlawful activity or to disguise the source of funds.
• Do not allow children or other unauthorised people to access your account or device.
• Use the available responsible gambling tools and account controls if your play is becoming difficult to manage.

You can choose to pause your play, set personal spending controls or seek support if gambling is affecting your finances, relationships, work or wellbeing. If you feel unable to control your gambling, stop using the service and seek assistance from an appropriate Australian gambling support organisation or health professional. Friends and family can also be affected by gambling, so consider speaking with someone you trust.

These Betting Rules should be read before each new type of wager, particularly where a product has special features or unusual settlement conditions. Rules may be updated when products, legal requirements or operating procedures change. The current version published on the website applies to future activity from the time it is made available, subject to any requirements that apply to wagers already accepted.

If you have a question about a wager, first check the relevant game information, your account history and these rules. Where further assistance is required, use the support channel made available on the website. Do not send passwords, full payment details or other sensitive information through an unverified channel.